Headquarters: San Francisco
URL: https://loopsupport.com
- Managing incoming calls, engaging potential customers, and converting leads into sales.
- Identifying customer needs and recommending tailored solutions.
- Following up with leads via phone, text, and email to maintain engagement.
- Providing clear and accurate information about products and services.
- Accurately documenting customer interactions and follow-ups in the CRM.
- Showing empathy and professionalism in all interactions to ensure customer satisfaction.
What We’re Looking For:
- At least 2 years of experience in hospitality, consumer sales (B2C), or customer service, handling complex customer interactions. Crisis hotline or social work experience is a plus. (Required)
- Fluency in English (spoken and written). (Required)
- Fluency in Spanish is a plus but not required.
- A stable internet connection and a reliable computer setup. (Required)
- The ability to work independently in a distraction-free home office.
- Strong problem-solving skills and the ability to think on your feet.
- A positive and professional attitude with a sales-driven mindset.
- Fully remote: Work from anywhere.
- Competitive salary: We pay in USD.
- Training & Support: Receive onboarding and ongoing training to help you succeed in your role.
- Bonus Potential for high performers
- Paid Time Off (PTO)
- Paid U.S. Holidays
To apply: https://weworkremotely.com/remote-jobs/loop-support-remote-sales-and-customer-care-specialist
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