Handshake AI suspends accounts randomly

I had been working for a couple months on a project with Handshake AI and it had been a positive experience. When I tried to log in last week, I got notice that my account was suspended without warning or notification otherwise. When I emailed Handshake Ai support, they told me I was “banned” and if this was in error, to let them know. I said nothing had changed, this is an error and this is the response I received:

Thank you for your patience while we reviewed your appeal. After a thorough review, we have decided to uphold the ban on your account.

While we understand this may be disappointing, please note that this decision is final. We’re unable to provide additional details about the ban or respond to further inquiries regarding this decision.

We appreciate your understanding.

I guess my “appeal” didn’t meet whatever criteria they had. So I have no input on why they “banned me” and are going to be a brick wall if I try and ask any more questions.

Strange but disappointing series of events. Beware to others, they can just completely randomly kick you out of projects and their platform all together for literally no reason.