our most-shared feature is the one that generates the ugliest output. haven’t touched it because ugly is what people trust.
have a feature that generates a plain-text summary report. no formatting. no charts. no design. just paragraphs of text with numbers in them. every other report in our product has clean charts, color-coded dashboards, proper formatting. the text report looks like it was built in 2004. it’s our most shared Read more

