Anyone used Rippling for payroll?

Considering rippling for our team (like 18 people rn, probably adding contractors) and idk their sales guy made it sound great but the pricing seems… high..

Anyone actually using them? like how does billing work ? Do they hit you with random fees that arent obvious upfront??

Also saw some threads from 2 years ago about contract stuff but cant tell if thats still happening or what

Appreciate any input