Is Client Admin Limiting the Work You Can Take On? Your clients need your expertise. Approval reminders, contractor schedules, and CRM updates need your attention, too. For creative entrepreneurs, solo agency owners, and small consulting firms, that constant juggling can limit the client work you have room to take on.
Today, we’re comparing six virtual assistant services, starting with We Are Working, across subscription fit, client management support, flexibility, and managed service depth.
Use this guide to compare the trade-offs, shortlist support that matches your workload, and understand how much management you’ll still need to provide before you commit.
Key Takeaways
- Match the subscription to your workload: Compare included hours, skill levels, minimum commitments, and total cost.
- Prioritize your client workflows: Look for relevant support with follow-ups, scheduling, CRM updates, and project coordination.
- Check flexibility before committing: Understand how hours, billing, and availability can change during busy periods and quieter months.
- Know who manages the service: Confirm who handles onboarding, training, quality reviews, and backup coverage, and what remains your responsibility.
Best Virtual Assistant Services at a Glance
Start with the work you need handled, the capacity you need, and the management you want included. This shortlist highlights the differences worth exploring.
| Provider | Suggested fit and support | Published pricing | Key terms |
| We Are Working | Recurring client workflows; training and oversight | General admin from $15/hour | Hourly billing; no long-term contract |
| Time etc | Lighter admin; client manager and absence cover | $390/month for 10 hours | Change/cancel anytime; rollover available |
| Wing Assistant | Daily operations; success manager and supervision | $699/month for 80 hours | 10-day cancellation notice |
| BELAY | U.S.-based matching; client success support | Custom quote; typically 45 hours/month | Month-to-month; adjustable hours |
| Boldly | Experienced executive assistance; trained backup | $2,600/month for 40 hours, via ACH | 30-day notice; no rollover |
| Prialto | Documented processes; manager and backups | $1,600/month for 55 hours* | 90-day minimum; setup fee |
How we compared: We Are Working publishes this guide. Suggested fits reflect our editorial assessment of subscription fit, client support, flexibility, and management. Factual details come from the linked provider sources. Prices were checked on October 19, 2026.
*Prialto also lists $1,500 on its pricing page; confirm the applicable rate. Packages cover different scopes. Check specialist charges, payment fees, cancellation notice, and rollover eligibility before subscribing.
Request a We Are Working estimate for support tailored to your recurring workload.
Six Virtual Assistant Services Compared
We Are Working — Flexible Managed Support for Recurring Client Operations
Recurring client work needs clear procedures, trained execution, and someone accountable for performance. We Are Working suits business owners and small teams who want that management built into their administrative support.
Our managed approach includes:
- Documenting workflows and standard operating procedures.
- Training assistants in your tools and processes.
- Providing a Customer Success Manager, ongoing coaching, and performance reviews.
Depending on your agreed scope, assistants can handle scheduling, CRM upkeep, project coordination, and routine client communication.
Pricing separates general administration, specialized support, and expert work. That distinction matters when your task list includes both CRM updates and advanced responsibilities such as CRM setup or creative production. Request a quote identifying the skill tier and hours each responsibility requires.
Trade-off: We focus on ongoing support, so a single isolated task may suit a project-based arrangement better.
Request a We Are Working estimate to map your workload to the right skills, capacity, and oversight.
Time etc — Smaller Recurring Administrative Workloads
Time etc suits entrepreneurs who need a few recurring tasks handled each week, such as scheduling, inbox administration, research, and payment follow-ups.
Its entry plan includes 10 hours for $390/month, with larger allocations available. Support includes a client manager and holiday or sickness cover. Plans can be changed or canceled, and unused hours can roll over; confirm the applicable terms.
Trade-off: A small allocation can disappear quickly when client communication becomes frequent. Estimate your recurring monthly workload and check that the selected plan supports the response times your clients expect.
Wing Assistant — Daily Operational Support
Wing Assistant is worth considering when your agency or consultancy needs daily support throughout the week. Its general assistant plans advertise 80 hours for $699/month or 160 hours for $999/month.
Both include a dedicated assistant, Customer Success Manager, quality supervision, and Workspace app for communication and task visibility. Confirm the agreed role covers your administrative and coordination needs; specialist services are separate offerings.
Trade-off: Larger packages work best when you can consistently use the capacity. Map a typical month’s responsibilities, and confirm the schedule and skills match your client workload.
BELAY — U.S.-Based Assistant Matching
BELAY suits owners who prioritize a U.S.-based assistant matched to their working style and business needs. Its assistants handle email, calendars, client communication, and project coordination, with Client Success support.
Pricing is customized, and its FAQ says support typically begins at 45 hours monthly. Engagements run month-to-month, with hours that can adjust as needs change.
Trade-off: You need a scoped quote to compare costs meaningfully. Bring your task list, required working hours, and communication expectations, and ask how ongoing management and absence coverage will work for your particular client workflows.
Boldly — Fractional Executive Support
Boldly suits owners seeking experienced fractional executive support for complex scheduling and administration. Its subscription staffing model includes personalized matching, meeting your assistant before subscribing, and a trained backup.
Plans start at 40 hours monthly for $2,600. Specialist work, including project management, design, and web development, is priced separately at $79/hour, so distinguish executive assistance from other requirements in your brief.
Trade-off: The minimum allocation and premium rates require a steady workload and budget. Prioritize responsibilities that justify this experience, and factor specialist charges into your monthly estimate.
Prialto — Structured Processes and Continuity
Prialto suits consultancies and client businesses seeking structured delegation and continuity. Its model combines a dedicated assistant, Engagement Manager, and trained backups, with ongoing training and process improvement.
Support covers administration, CRM updates, and recurring follow-ups. Fractional capacity starts with 55-hour monthly units; more units can be added as workload grows. Its pricing page states a 90-day minimum and an initial setup fee; confirm current rates and terms.
Trade-off: The starting capacity and commitment may exceed your light administrative needs. Choose it when recurring client work warrants the management structure.
Which Virtual Assistant Service Fits Your Business Model?
Choose around the responsibilities you need handled, how often they arise, and how much management you can provide.
Creative Entrepreneurs — Protect Production Time
Prioritize asset collection, approval tracking, scheduling, content distribution, and administrative follow-ups. A smaller recurring plan may cover a focused task list. When coordination itself becomes burdensome, consider support with documented processes and oversight. Confirm creative production skills and pricing separately.
Solo Agency Owners — Keep Client Delivery Moving
Focus on onboarding coordination, contractor scheduling, client updates, reporting preparation, and outstanding actions. Decide whether you need occasional task execution or consistent daily availability. Ask who tracks deadlines, resolves problems, and maintains continuity when your assistant is unavailable.
Small Consulting Firms — Support Relationships Between Engagements
Prioritize CRM accuracy, meeting preparation, research, scheduling, and reporting administration. Assess relevant experience, confidentiality practices, and backup arrangements. If several consultants will share support, confirm how the provider handles competing priorities, access permissions, and communication.
Use these priorities to shortlist two providers. Give both the same task list, expected hours, and availability requirements so you can compare their proposals meaningfully.
Five Questions to Ask Before You Subscribe
Before subscribing, ask each shortlisted provider these five questions. Use your actual task list so the answers reflect the support you intend to buy.
- Scope: Which responsibilities and skill levels are included in my quoted price?
- Billing: What changes when my workload increases or decreases?
- Availability: What working hours and response times can we agree on?
- Management: Who handles training, quality issues, and absence coverage?
- Onboarding: What access, documentation, and time will you need from me?
Request written answers tied to your scope, including exclusions, additional charges, unused-hour rules, and cancellation notice. Use these details to compare proposals meaningfully.
Frequently Asked Questions About Dedicated Virtual Assistant Services
What Is the Difference Between Dedicated and Fully Managed Support?
Dedicated support means a consistent assistant assigned to your account; it does not necessarily mean exclusive availability. Fully managed support describes provider involvement in training, supervision, and delivery. Confirm which management responsibilities and backup arrangements are included in your agreement.
Can a Virtual Assistant Communicate Directly With Clients?
Yes, within agreed responsibilities. Define your brand voice, response expectations, and escalation rules. Set authority limits for pricing, discounts, client commitments, and complaints. Start with approved templates and review early exchanges before expanding the assistant’s responsibility for client communication.
How Many VA Hours Should a Small Business Start With?
Estimate the time and frequency of each recurring task, then total the monthly workload. Allow for onboarding, check-ins, and predictable peaks. Choose a suitable allocation, review actual use after the first month, and adjust within your provider’s plan terms.
Can One Assistant Handle Administration, Creative Tasks, and CRM Work?
Possibly, but expertise varies. Confirm the skills required for each responsibility. We Are Working’s pricing, for example, separates general administration, specialized support, and expert work. Ask which tasks your matched assistant can handle and which require additional expertise or fees.
Find the Right Support for Your Client Workload
Choose the work to delegate, the capacity and availability you need, and the management you want included.
We Are Working may fit if you need documented procedures, training, and ongoing oversight. Request a We Are Working Estimate to discuss support matched to your responsibilities, hours, and required skills.
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