From a garage and a pickup truck to $3.8 million: how 3R Plumbing & Mechanical runs on Zapier

A missed call in home services is a missed job. In a Massachusetts October, that can be a five-figure heating replacement going to the next company on Google. Ross Hunt started 3R Plumbing & Mechanical in 2022 out of his garage with one pickup truck. In its early days, the veteran-owned residential HVAC and plumbing company did about $300,000 a year. This year, it’s on track for nearly $3.8 million. It now has 15 employees, a shop in Norwell, Massachusetts, and customers in about 21 South Shore