Hi everyone,

I’m currently working full-time as a Senior Customer Support Representative for a global Crypto Exchange (Bitunix). While I enjoy the technical challenges, I’m looking to transition into a Part-Time (20 hours/week) remote position to better balance my professional life with my Computer Engineering studies.

My Background:

  • English: C2 Proficient (EF SET Certified + 8 years of formal institute training).
  • Tech Support & IT: Expert in complex troubleshooting, system optimization, and hardware/software diagnostics.
  • Engineering Mindset: Currently a Computer Engineering student at UNL, which provides me with a strong logical foundation for problem-solving.
  • Fintech & CRM: Extensive experience in trading features, KYC, compliance, and managing high-volume data hygiene in CRM environments.
  • Setup: High-end PC + MacBook Air and reliable high-speed fiber optic connection.

What I’m looking for: I’m interested in Technical Support, Customer Success, Virtual Assistant (Technical focus), or CRM Operations roles. I’m highly organized, tech-savvy, and used to working under pressure in international environments.

My Question: Does anyone know of agencies or companies that value bilingual technical talent for part-time, remote-first roles? I’m already active on LinkedIn and Upwork, but I’d appreciate any leads on “remote-friendly” companies with flexible scheduling.

Thanks for reading!

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